Communication


COMMUNICATION

Each of the many people we work with - Board members, owners, renters, vendors, employees.- is important to us. We emphasize good communication in all that we do to make these relationships the best they can be.

In fact, we believe good communication is essential in every aspect of quality association management!

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What We Will Do For You

ORAL
•Listen carefully as well as speak articulately and thoughtfully


TELEPHONE
•Return promptly all calls received


WRITTEN
•Draft professional-quality letters and documents

•Encourage and use, when appropriate, electronic communication

•Respond promptly to emails and other written communications


REPORTS
•Provide monthly reports detailing the management of your association for that time period. This will include actions taken, concerns raised and other matters of interest to the Board

•Communicate with the Board when necessary to be certain they are properly informed and aware of matters relating to their association


PORTAL
•Provide a password-protected cloud-based web portal site for your homeowners to allow for on-line payment, viewing of their individual account and access to Association documents.


EMERGENCY
•Respond as quickly as possible to any after-hours emergency call. Owners/residents need only call our office number and follow the instructions. Their call will be forwarded to one of our association managers who will personally handle whatever needs to be done.






Good communication is important to you and to us.


All communications are thoughtful, timely, effective, informative, and professional- because that’s how they should be!


The members of your Association and others will be treated with respect.


We Are:
Personal
Effective
Responsive
Thoughtful
Professional