Our Team

 

 

BENJAMIN DRAPKIN
Administrative Staff/Accounts Receivable
admin@copelandgrp.com
206.388.0180


 

SACHA COPELAND, CMCA, AMS, PCAM
Co-Owner / Association Manager
Major Project Director

sacha@copelandgrp.com
206.388.0180


Sacha Copeland, CMCA, AMS. PCAM is a co-owner of The Copeland Group, LLC. She has been involved in the management of homeowner associations for over 20 years.

Sacha earned her B.A. in History from the University of Washington (U of W) and has successfully completed the U of W Certificate Program in Construction Management. She worked for four years for a large commercial contractor as a Project Engineer.

Her work with condominium associations has included administration of major repair projects with costs ranging to more than $12 million. Such projects have included recladding of buildings and remediation of construction defects. She has negotiated with lenders and coordinated work with consultants, including architects, engineers and insurance and legal counsel.

She served for two years as a member of the Washington State CAI Chapter’s Managers Only Meeting Committee.

Awarded the PCAM® (Professional Community Association Manager) designation in 2006, Sacha was a presenter as a panel member on Major Maintenance Project Management at the 2012 CAI Managers Only Day and on Construction Remediation and Capital Improvements-Putting the Perfect Repair Team in Place at the 2013 CAI Tacoma Law Day.

Her communication and coordination skills, experience and knowledge in managing construction or other such projects of any size as well as in managing homeowner associations make Sacha a valuable part of any association's team.

 

 


 TOYAN COPELAND, PCAM
Co-Owner

toyan@copelandgrp.com
206.388.0180
 

Toyan Copeland, PCAM, is a co-owner of The Copeland Group, LLC. She has managed homeowner associations for over 25 years.

Toyan has maintained her reputation as an outstanding professional among association managers since the establishment of her first successful company in 1985.

Awarded the PCAM® (Professional Community Association Manager) designation in 1994, Toyan has presented workshops on condominium management and has served on the National Editorial Advisory Board of Condominium Management (the national CAI bi-monthly publication). She earned her BA in Economics from the University of Washington.

As a volunteer, in 2001 she took her organizational and communication skills to South America to assist an indigenous group in their business development.

She understands the need for and inherent problems with housing for lower-income owners. She served as President of Capitol Hill Housing Improvement Program (CHHIP), a non-profit housing developer. She has managed a condominium association where the owners received subsidies for their first-time purchases.

 


 

 JENNIFER (JENNY) GALLO, CMCA
Association Manager
jennifer@copelandgrp.com
206.388.0180

 

Jennifer has been in management for more than 8 years. Prior to joining The Copeland Group, she served as a Project Manager for electrical contractors. A  transplant to Seattle from California in 2014, she brings a variety of skills, knowledge and management experience.
 

A graduate from California State University, Long Beach with a degree in Sociology and Human Resource Management, Jennifer enjoys exploring new hiking trails and traveling to new countries.
 

 


 

JAMES SIPE, CMCA
Association Manager
james@copelandgrp.com
206.388.0180


James has over 9 years of experience in property management. Before joining The Copeland Group, he managed commercial properties in the Bay Area and in Seattle. After spending 7 years in California he moved back to the Seattle area in 2016, where he grew up.

James holds a B.A. in Business Administration from the University of Washington. He enjoys the outdoors, staying active and hanging out with his dog.

 


 


GEORGIANNA CHAMBERLAIN

Association Manager
georgianna@copelandgrp.com
206.388.0180

Georgianna has managed condominium associations for the past ten years and has been awarded the PCAM designation from Community Associations Institute (CAI). (The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management.) In addition, she has received several WSCAI awards for her work, including:  Manager of the Year 2018; President’s Award Winner 2016; and Earth Day Manager 2016 and 2019. She has served as a liaison for multiple agencies working in community associations, including Habitat, Seattle Housing Authority, and Homesite. She has also been a panel consultant to the State Legislature and the Washington State Bar Association on behalf of owners and investors in community associations.

 


 

VERONICA MORRIN
Accounting Staff
veronica@copelandgrp.com
206.388.0180

KIARA CADMAN-DONOHUE
Accounting Staff
kiara@copelandgrp.com
206.388.0180

PEGGY AUSTIN
Accounting Staff
peggy@copelandgrp.com
206.388.0180

ACOUNTS RECEIVABLES
ar@copelandgrp.com
206.388.0180

 

 


 

 
 

AMS
The Association Management Specialist (AMS) designation is the second level in the career development track for Association Managers. It demonstrates continuing commitment to the  Association Manager's career and to the community association industry.
 
CMCA
The Certified Manager of Community Associations (CMCA) certification is administered by CAI's affiliate organization, Community Association Managers International Certification Board (CAMICB). 
PCAM
The Professional Community Association Manager (PCAM) designation is the highest professional recognition available nationwide to managers who specialize in community association management. A manager who has earned the PCAM designation has displayed a significant commitment to the industry. Through extensive education requirements, they have gained an understanding of all aspects of community association management.

"A manager with a PCAM designation is a dedicated professional at the top of their field."
Community Associations Institute  
www.caionline.org